Feb 5, 2010
Market Service: Knowledge and Content Management
IBM WebSphere Portal: The Champ's Next Move
Jim Murphy
At January's LotuSphere, IBM proudly touted its eight-year run as the portal market share leader, citing Gartner's research and likening its dominance to "winning the Super Bowl eight years in a row." Of course, portal market share depends on how you define portal. The definition is changing, and IBM plans to help drive the change.
Feb 4, 2010
Market Service: Human Capital Management
Under the Radar: Enwisen Grows 59% in 2009
Jeffrey Freyermuth
Given the macro conditions and the subsequent weak market demand for software and services during the latest economic cycle, a high percentage of vendors concentrated on what they could control in 2009-improving their bottom-line. Under the radar, one vendor that bucked the trend was Enwisen, a privately held company based in Novato, California that provides HR service delivery technologies.
Feb 2, 2010
Market Service: Supply Chain Planning and Execution
Manhattan Associates: Investing for a 2010 Recovery
Greg Aimi
2009 was a tough year for many SCM software vendors. But even though Manhattan Associates had to navigate a challenging economic environment, the company continued its R&D focus on products and services. This commitment should pay dividends in 2010 for both Manhattan and its customers.
Feb 1, 2010
Market Service: Product Innovation and PLM
The Toyota Recall: Lessons on Product Innovation and Global Supply Chain Risk
Michael Burkett, Mickey North Rizza
Toyota's recall of more than two million vehicles for a suspected accelerator defect is having massive business implications. Even though the root cause of the problem has yet to be validated publicly, there are still lessons to be learned about the impact of new product innovation on supply chain risk for any manufacturer seeking global expansion while simultaneously reducing new product time to market.
Jan 29, 2010
Market Service: Product Innovation and PLM
Supply Chain Adding Value Early in Product Development
Michael Burkett
The new year is starting off with manufacturers excited about growth through profitable innovation. My early conversations with manufacturers from multiple industries indicate a strong desire to integrate innovation and operations excellence. The recessionary lessons of 2009 aren't lost, even as the opportunities of 2010 are apparent. Supply chain practitioners are anxious to partner with product development early to add value while also managing complexity.
Jan 28, 2010
Market Service: Supply Chain Planning and Execution
AMR Research Routing and Scheduling Systems Landscape
Greg Aimi
Companies that manage transportation themselves should use a transportation management system to help achieve optimum performance in balancing cost and service. For those that need to manage their own private fleets of trucks, AMR Research offers this guide to the variety of routing and scheduling systems available on the market, highlighting their capabilities and differences, so you can make a better, informed choice.
Jan 26, 2010
Market Service: Human Capital Management
Saba Shows Some Signs of Moving Beyond Learning
Jeffrey Freyermuth
Saba recently reported solid financial results for 2Q10, which ended November 30, 2009. For the second quarter, the company recorded total revenue of $27.5M, up 6.4% from the second quarter of last year. License revenue jumped by 114% year over year to $6M, driven by strong demand for its performance and talent management offerings.
Jan 20, 2010
Market Service: ERP
Reintroducing an Old Friend: SAP Standard Support
Derek Prior, Jim Shepherd
When SAP reintroduced a standard support service on January 14, 2010, you could hear the shouts of "Yippee!" in every language across the globe. But what impact will SAP Standard Support really have on loyal SAP customers that currently have SAP Enterprise Support?
Jan 20, 2010
Enterprise Application Strategies
MDM Service Provider Profile: Hub Solution Designs
Bill Swanton
Hub Solution Designs' name says it all: It focuses on helping companies figure out what they need for MDM governance and process, selects the technology, and architects it for an appropriate data hub. References we spoke to valued the boutique MDM firm's experience and found the relationship highly productive. This profile is a part of AMR Research's coverage of the MDM landscape.
Jan 15, 2010
Market Service: Customer Management
The Life Science Sales Organization: A Five-Year Perspective
Chris Fletcher, AMR Research Healthcare and Life Sciences Team
Life science sales organizations are being forced to revise the saturation-selling tactics of the past decade. Cutting cost out of the sales IT infrastructure is a simplistic but necessary first step. Over the next three to five years, fundamental changes in the market, including the patent expiration of many blockbuster drugs, uncertainty and fear surrounding healthcare reform, and the growing influence of managed-care organizations, will drive life science companies to revitalize their sales strategies.